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Store all your contacts in a single location. Vendors, customers, suppliers, reps and more. Search on any field including large note fields with instant response on thousands of records. Customize up to 30 fields of data for your own contact tracking needs and log all correspondence in the log including email (the system can send them for you), Faxes the system can print the cover letters. Log when a customer was called, the response and when to contact next or have the system auto flag a customer for contacting in a specified number of days.
Track customer groupings and catalog requests through an easy process of adding found contacts to a group or removing a found group from a group as well as fast and easy one by one group addition and removal of a single contact. See a full list of orders in a click showing payments made and balances due, The help desk keeps track of all customer issues and their resolutions. All entries made thorough the help desk appear in the log to show chronological communication ent steps taken with a contact. The time log shows time spent with a contact or on a contacts project. Start and stop timers in a single click or keystroke and turn a list of time entries into an invoice in a single click. Work thoss deals and record special item pricing in the pricing screen to make sure each customer gets their negotiated pricing automatically. You can even determine whether the customer gets their special price even if the retail and discounts go below their negotiated price. Not enough. you can have anything customized, reprogrammed to meet your special needs. Call to speak with a programmer direct. |
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